Frequently Asked Questions

icon General

Project Pandanda is a non-profit recreation of the popular Red Panda MMO game where players can relive nostalgic moments, enjoy regular updates, join fun community events, and connect with fellow players! Project Pandanda is not affiliated with Sunleaf Studios.

You can play Project Pandanda using our downloadable client for Windows, Mac and Linux. You can also play in your browser using Ruffle, though keep in mind that performance may be unstable. Mobile players can use Puffin Browser (subscription may be required) for Android and iOS. If you use a Flash-supported browser, we recommend using it exclusively for playing Project Pandanda or other Flash content. Please do not use it as your primary browser or enter any sensitive data while using it. Please visit our Play page for more details.

Yes, Project Pandanda is free-to-play. Any additional in-game upgrades can be purchased with Pandanda coins (game currency) since Project Pandanda is non-profit.

The best way to support us is by playing the game, joining our community, and spreading the word! If you would like to donate, you can visit our Ko-Fi Donation Page. All donations go exclusively to server and maintenance costs. No staff members receive payment - we are all volunteers, and donators do not receive rewards in return. Thank you for supporting Project Pandanda!

Yes, we have a Discord server where players can chat, share in-game media, give feedback, and more!

Along with everything you love from the original game, we are constantly adding new and original content such as locations, items, quests, features, and more. In addition, events and seasonal festivals are routinely held.

The fastest way to stay updated about upcoming features and events is through our Discord server (be sure to claim the @Game News role!) and the in-game calendar. We also regularly share updates via our Newsletter.

icon Gameplay

There are several ways to earn coins in Project Pandanda. You can:
  • Complete quests to receive coin rewards
  • Play multiplayer games with friends, such as Bunny Chase, Ghosts of Misty Hill, Pen the Pig, and Line Four
  • Complete single-player games, such as Panda Pairs, Dragon's Revenge, and Dragon's Treasure
  • Collect and sell items, such as fruit, mushrooms, onions, potatoes, and gems found throughout Pandanda Land
  • Go fishing and sell your catch to Joe at Fishing Hole or Mike at Coconut Beach (recommended by most players)

You can buy VIP from your User Panel for 45000 coins! Find the User Panel button next to your coins amount on your player card. VIP Pandas get awesome perks like:
  • Customize your Panda name color with glow effects
  • Change your chat bubble and text color
  • Access the VIP Catalog with exclusive clothes, furniture, dragons, and more
  • Save up to 10 outfits instead of just 5
  • Show off a VIP badge on your player card

You can find all these features in the User Panel. Find the User Panel button next to your coins amount on your player card.

You can store and wear your saved outfits by using these commands in the chat. You can save up to 5 outfits, but if you are a VIP Panda, you can save up to 10!
  • !outfit list - View all your saved outfits
  • !outfit add MyOutfit - Save your current outfit, where "MyOutfit" can be any name of your choice
  • !outfit wear MyOutfit - Wear your saved outfit
  • !outfit remove MyOutfit - Remove your saved outfit

You can mention another player in your message by tagging their name, like '@MyPanda', to make sure they see it or to message them when you're in different locations.

You can ignore or report a player by clicking on them and selecting "Ignore Player" or "Report Player," respectively. Ignoring a player will add them to your ignore list, and you will no longer see them in Project Pandanda. You should only report a player if you believe they have broken one of the Project Pandanda Rules. Reporting a player will send an alert to the Project Pandanda Team for investigation. For any further assistance, you can contact us in our Discord server by submitting a ticket.

Unfortunately, because Flash is no longer supported and has technical limitations, the game may experience lag on modern computers. Here are some ways to improve performance:
  • Shrink the game size by shrinking your client or browser window
  • Lower the Graphics Quality settings in the game's Options panel
  • Make sure no heavy applications are running on your computer

Pandanda Time is the time zone used in Project Pandanda, and is equivalent to real world Pacific Time.

We do not tolerate bad language and discussion of inappropriate topics. This includes extensive swearing, slurs, bullying and general disrespectful behavior towards other players. In addition it is not appropriate to discuss drug, alcohol, sex and racial topics. Players found not obeying this rule will be temporarily banned or muted and repeated offenses will result in permanent banning. Play it safe by never sharing your real name, address, phone number, email address, or passwords with anyone online. Players may not use third party programs or create any programs that enable cheating in Project Pandanda. Use of such programs will result in permanent banning.

icon Quests

Quests reset for all players every two days at 4:00 PM Pandanda Time. You can check when they reset next by hovering over the Q icon in the navigation bar above the game. This will show the reset time in your local time zone.

Completing quests earns you coins and Panda Power to help you level up. As you level up, you will unlock special items and benefits such as:
  • Exclusive rewards from Questy's Quest Rewards (clothes, companions, and more)
  • The Rainbow Pet Dragon at Izzy's Pet Shop
  • Once you reach Levels 50, 75, or 100, visit Trixie in Pawthorne Forest to summon your new dragon mounts for free
We are working on adding new level rewards and benefits, so keep questing to discover what's coming next!

Normally 11 or 12 quests are available each reset. During festivals or other in-game content you are able to complete additional special quests!

No, you can level up as high as you like! Happy Questing!

Make sure to read your quest's description carefully, as it usually contains all the clues you will need to complete it successfully. You can also ask other players who might know how to help, or join our quest discussion chat on our Discord server.

We are here to help! Please submit a ticket or bug report in our Discord server so we can investigate.

icon Support & Account

If you need help, submit a ticket in our Discord server and we will assist you.

The client installer for Windows contains 2 false positive in the following VirusTotal scan from unknown or unreliable antiviruses.
  • 1 of them is available on the installer due to it being an unknown executable to Microsoft
  • 1 of them is available on any OS due to a library [es5-ext-main] that we use

Windows Defender may detect the client installer as unsafe due to it being an unknown executable to Microsoft. However, we can assure you it is not malicious in any way and you can safely allow it to run.

The client for Mac is not signed with an Apple Developer certificate. As a non-profit project, we are unable to cover the high annual cost of an official Apple Developer account. As a result, you may see a 'Cannot Be Verified' warning when opening the app for the first time and will need to manually allow it to run. We assure you that the app is completely safe to use. To install Project Pandanda, please visit our Play page for more details.

Sometimes your client or browser may load outdated files from cache instead of current files from our servers. To clear your cache, follow the directions below for the specific platform you are using:

Client:
Restart your client, this will automatically clear the cache and load fresh game files. If you still experience issues, try restarting your computer.

Chrome:
1. Click on the 3 vertical dots on the top right corner
2. Click on History
3. Click on Clear browsing data on the left sidebar
4. In the popup that appears, select a “time range” and the options Cookies and other site data and Cached images and files
5. Click on Clear data

Edge:
1. Click on the 3 horizontal dots on the top right corner
2. Click on Settings
3. Under the Clear browsing data option, click on Choose what to clear
4. Select the checkbox Cookies and saved website data and Cached data and files
5. Click on the Clear button

Firefox:
1. Click on the 3 vertical lines on the top right corner
2. Click on History
3. Click on Clear recent history
4. In the popup that appears, select a “time range” and the options Cookies, Cache, etc.
5. Click on Clear Now

Safari:
1. On the keyboard, press Command+Y
2. Click on Clear browser history
3. In the popup that appears, select the time range and then click on Clear History

Puffin Browser:
1. Press the options button in the top-right corner of Puffin Browser
2. Press "Settings"
3. Press "Clear browsing data"
4. Press "Cached images and files" and press the "Clear" button
5. Restart Puffin Browser

To change your email address or password, visit our Manage Account panel.

You can recover your Panda name by entering your registered email address in our Manage Account panel.

Make sure you entered your email address correctly, checked your spam folder, and verified your email provider isn't blocking emails from projectpandanda.com. If you still haven't received it, please submit a ticket in our Discord server so we can investigate.

Project Pandanda may be down for maintenance. Please check out our Discord server for more information.

Players who break Project Pandanda Rules may be banned or muted from chatting, depending on the severity of the infraction and whether the player has multiple violations. While mutes cannot be appealed, you may appeal a ban by submitting a ticket on our Discord server.

If you want to request a deletion of your account, please send us an email to [email protected] from your registered email address.